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Novotel Suites Mall Avenue Dubai 

Offering a rooftop outdoor pool, Suite Novotel is a design hotel located next to Mall of the Emirates and Ski Dubai. It features a well-equipped gym and free private parking.

Rooms total: 180

Important Information

Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply. Please inform Novotel Suites Mall Avenue Dubai in advance of your expected arrival time. You can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation. Please note that for non-refundable and prepaid bookings, in case of prepayment, the card used for the payment needs to be presented at check-in at the hotel. The hotel reserves the right to deny the check in or collect an alternate payment method if the card used for the purchase cannot be presented.

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General
  • Non-smoking rooms
  • Facilities for disabled guests
  • Family rooms
  • Lift
  • Safety deposit box
  • Soundproof rooms
  • Heating
  • Air conditioning
  • Designated smoking area
  • WiFi available in all areas
Activities
  • Fitness centre
  • Fitness
  • Happy hour
Services
  • Room service
  • Meeting/banquet facilities
  • 24-hour front desk
  • Laundry
  • Dry cleaning
  • Ironing service
  • Express check-in/check-out
  • Currency exchange
  • Car hire
  • Tour desk
  • Fax/photocopying
  • Luggage storage
  • Concierge service
  • Private check-in/check-out
  • Daily housekeeping
Food & Drink
  • Restaurant
  • Bar
  • Breakfast in the room
  • Kid meals
  • Wine/champagne
Internet
  • Internet services
  • WiFi
  • Free WiFi
Outdoors
  • Garden
  • Terrace
  • Outdoor pool
  • Sun terrace
  • Outdoor pool (all year)
Parking
  • Parking
  • Free parking
  • Parking on site
  • Private parking
  • Parking garage
  • Accessible parking
Pool and wellness
  • Rooftop pool
  • Sun loungers or beach chairs
  • Sun umbrellas
  • Swimming pool
  • Swimming Pool
Reception services
  • Invoice provided
Safety & security
  • 24-hour security
  • Key access
  • Key card access
  • Security alarm
  • Smoke alarms
  • CCTV in common areas
  • CCTV outside property
  • Fire extinguishers
Safety features
  • Staff follow all safety protocols as directed by local authorities
  • Shared stationery such as printed menus, magazines, pens, and paper removed
  • Hand sanitizer in guest accommodation and key areas
  • Process in place to check health of guests
  • First aid kit available
  • Access to health care professionals
  • Face masks for guests available
Physical distancing
  • Contactless check-in/check-out
  • Cashless payment available
  • Physical distancing rules followed
  • Screens or physical barriers placed between staff and guests in appropriate areas
Cleanliness & disinfecting
  • Use of cleaning chemicals that are effective against Coronavirus
  • Linens, towels and laundry washed in accordance with local authority guidelines
  • Guest accommodation is disinfected between stays
  • Guest accommodation sealed after cleaning
  • Guests have the option to cancel any cleaning services for their accommodation during their stay
Food & drink safety
  • Physical distancing in dining areas
  • Food can be delivered to guest accommodation
  • All plates, cutlery, glasses and other tableware have been sanitized
  • Breakfast takeaway containers
  • Delivered food is securely covered