Makarem Umm Al Qura Hotel

Recommended

The Makarim Umm AlQura Hotel offers air-conditioned accommodation with free Wi-Fi in the centre of Mecca. Al Haram is 1.5 km, a 5-minute drive away and free shuttle service is available.

Rooms total: 336

Important Information

Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply. Kindly note that 50% of the total room rate will be charged as a Non-Refundable if more than 10 rooms are booked.

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General

Non-smoking rooms
Facilities for disabled guests
Family rooms
Lift
Safety deposit box
Soundproof rooms
Non-smoking throughout
Air conditioning
Minimarket on site
WiFi available in all areas

Services

Room service
Meeting/banquet facilities
24-hour front desk
Business centre
Barber/beauty shop
Express check-in/check-out
Fax/photocopying
Luggage storage
ATM/cash machine on site
Concierge service
Shuttle service (free)
Lockers
Shuttle service

Food & Drink

Restaurant
Kid meals

Internet

Internet services
WiFi
Free WiFi

Parking

Parking
Free parking
Parking on site
Private parking
Parking garage
Accessible parking

Accessibility

Wheelchair accessible
Toilet with grab rails

Reception services

Invoice provided

Safety & security

24-hour security
Key access
Key card access
Security alarm
Smoke alarms
CCTV in common areas
CCTV outside property
Fire extinguishers

Safety features

Staff follow all safety protocols as directed by local authorities
Shared stationery such as printed menus, magazines, pens, and paper removed
Hand sanitizer in guest accommodation and key areas
Process in place to check health of guests
First aid kit available
Access to health care professionals
Thermometers for guests provided by property
Face masks for guests available

Physical distancing

Contactless check-in/check-out
Cashless payment available
Physical distancing rules followed
Screens or physical barriers placed between staff and guests in appropriate areas

Cleanliness & disinfecting

Use of cleaning chemicals that are effective against Coronavirus
Linens, towels and laundry washed in accordance with local authority guidelines
Guest accommodation is disinfected between stays
Guest accommodation sealed after cleaning
Guests have the option to cancel any cleaning services for their accommodation during their stay

Food & drink safety