Flora Al Barsha Hotel At The Mall

Recommended

Flora Al Barsha Hotel is located in a prime location on Sheikh Zayed Road in Al Barsha near the famous Mall of the Emirates.

Rooms total: 266

Important Information

Please inform Flora Al Barsha Hotel At The Mall in advance of your expected arrival time. You can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation. Guests under the age of 18 can only check in with a parent or official guardian. Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply. A damage deposit of AED 200 is required on arrival. This will be collected as a cash payment. You should be reimbursed on check-out. Your deposit will be refunded in full in cash, subject to an inspection of the property. Guests are requested to present the credit card used to make this reservation upon check-in at the hotel. If booking on someone else’s behalf, please contact the hotel directly to arrange for third party billing. Please note that free parking is subject to availability. All guests staying are required to provide their original passport or UAE identity card. Please note that the hotel reserves the right to refuse entry of the guest who are not registered upon check-in. Guests who wish to have an extra bed, they must reserve and charges will apply. Extra bed charge is not inclusive of breakfast. Extra bed rates are subject to taxes. The maximum number of children that are specified under each room type will be accommodated free of cost and are expected to share the existing beds with their parents. Should they wish to have an extra bed the same should be reserved and charges applicable. Groups : When booking more than 6 Rooms, Different policies and additional supplements may apply. Please note that your credit card may be pre-authorized prior to your arrival. Please note that housekeeping service is provided twice a week for monthly and weekly rates. Extra bed rates are subject to taxes.

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General

Non-smoking rooms
Facilities for disabled guests
Family rooms
Lift
Safety deposit box
Soundproof rooms
Air conditioning
Designated smoking area
WiFi available in all areas

Activities

Sauna
Fitness centre
Spa and wellness centre
Massage
Spa/wellness packages
Back massage
Neck massage
Foot massage
Head massage
Fitness
Fitness/spa locker rooms

Services

Room service
Meeting/banquet facilities
24-hour front desk
Business centre
Babysitting/child services
Laundry
Dry cleaning
Ironing service
Express check-in/check-out
Valet parking
Currency exchange
Car hire
Tour desk
Fax/photocopying
Luggage storage
Concierge service
Private check-in/check-out
Shuttle service (additional charge)
Daily housekeeping
Grocery deliveries
Shuttle service

Food & Drink

Restaurant
Snack bar
Special diet menus (on request)
Fruits
Coffee house on site

Internet

Internet services
WiFi
Free WiFi

Outdoors

Outdoor pool

Parking

Parking
Free parking
Parking on site
Private parking
Parking garage
Accessible parking

Pool and wellness

Sun loungers or beach chairs
Sun umbrellas
Swimming Pool

Reception services

Invoice provided

Safety & security

24-hour security
Key access
Key card access
Security alarm
Smoke alarms
CCTV in common areas
CCTV outside property
Fire extinguishers

Safety features

Staff follow all safety protocols as directed by local authorities
Shared stationery such as printed menus, magazines, pens, and paper removed
Hand sanitizer in guest accommodation and key areas
Process in place to check health of guests
First aid kit available
Access to health care professionals
Face masks for guests available

Physical distancing

Contactless check-in/check-out
Cashless payment available
Physical distancing rules followed
Screens or physical barriers placed between staff and guests in appropriate areas

Cleanliness & disinfecting

Use of cleaning chemicals that are effective against Coronavirus
Linens, towels and laundry washed in accordance with local authority guidelines
Guest accommodation is disinfected between stays
Guest accommodation sealed after cleaning
Property is cleaned by professional cleaning companies
Guests have the option to cancel any cleaning services for their accommodation during their stay

Food & drink safety